Returns and exchanges:Yes we do accept returns. Please contact us if you have any problems with your order so we can resolve the issue. Packages sent without contacting us first will not be processed and may be returned to you unopened. We offer a 30 day refund policy. All shipping and handling charges are non-refundable unless you are returning defective merchandise or the merchandise was sent in error. Please make sure all products a packaged securely and properly to avoid damage.